search for help/Need help with Textfree?/How-to's

Forgot your username?

PingerTara
posted this on April 28, 2011 09:48 AM

What is a username?

It's the username@textfree.us address you picked when you first signed up with Textfree.

Forgot your username?

If you've forgotten your username, and you're logged in on your device, you can follow these instructions to find it:

1. Click the "gears" icon to go to the Options menu.

Voice_Menu_Options.png

 

2. Tap the "Account Info" section where you see your Textfree number

Account_Info_Tab.png

 3. Your Username is the name just before the @textfree.us.

Username.png

 

Alternately, find the welcome email you got from Textfree (the one that asked you to verify your email).  It has your username.

If you verified your email, you're in luck.  Go to Textfree Web and click the "Trouble with login?" link.  Enter your verified email and we'll send you your username.

Still stuck?

If you don't know your username, OR your Textfree number, AND you never verified your email address, we're afraid we can't help you.  You'll need to create a new account on your device.

 
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