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How to block someone from texting you

Aaron
posted this on July 16, 2010 03:07 PM

IF YOU ARE RECEIVING HARASSING AND THREATENING TEXTS AND YOU BELIEVE YOU ARE IN PHYSICAL DANGER, CONTACT YOUR LOCAL LAW ENFORCEMENT IMMEDIATELY.

Using our service for abusive behavior is explicitly against our terms and conditions and anyone caught doing it can get their account disabled immediately.
Click here or email abuse@pinger.com to let our Support team know about any Textfree users that are abusing our service.

 

Non-Textfree user trying to block a Textfree user:

The easiest and fastest way to block someone is to reply "STOP" without the quotes or anything else in the reply to any of the texts that were sent. We will reply back to you with a message asking you to confirm.

If you block someone by mistake, you'll need our help to undo the block.  Submit a request and once we verify that you really are the blocker and you want to undo the block, we'll take care of it for you.

IMPORTANT NOTE: Make sure you have no signature along with your message or this will not work.

 

Textfree user trying to block anyone from their mobile device:

To block someone while you are using Textfree, you can follow these instructions:

1. Find your conversation with the person you'd like to block in your Textfree inbox, and slide your finger across it.

Blocking_step_1_edit.png

2. A red "Delete" button should appear. Tap on this button.

Blocking_step_2_edit.png

3. After tapping the delete button, a menu should appear. Choose to "Block the User" to prevent their number from sending you any more text or picture messages.

Blocking_Step_3_edit.png

 

 

Textfree user trying to block anyone from Textfree Web:

Log in to Textfree Web. To the left of the number you'd like to block, you will see a grey circle with a line through it. Click this and it will turn red, indicating that you've successfully blocked this number.

 

If you're looking for how to block someone from calling you, go here: http://pinger.zendesk.com/entries/20295126-can-i-block-calls


 
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