How do I close my account?

You can easily deactivate your account through the Textfree app. Please see below for instructions:

How to close your account:

1. Textfree 'Settings' (Gear icon in the upper right corner of inbox)
2. Scroll down to 'Get Help'
3. Click, 'Close Account'
4. To confirm closing your account, tap 'Continue to Close Account' for the second time
   • Select a reason for wanting to close your account
   • Option: Email our Support Team if you want to keep your account but are currently experiencing issues with Textfree

Final Step: Tap the red 'Close Account' button for the last time to finalize the closing of your Textfree account. 

Important:

• Once you close your account, you cannot re-open it yourself
• Submit a request with your username and we can re-open it for you