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Your Textfree number & minutes can expire

Getting emails that say your Textfree number is about to expire?

Big deal? That depends. If you only use Textfree to text and call friends also on Textfree, you don't even need an assigned number. Just make sure you register a number, like your mobile number or home number, and you're set.

If you use Textfree to text and call people who are NOT using Textfree, you might want to keep your assigned number active. To keep your number active, open up the Textfree app and text or call one of your contacts.

 

What won't keep your account active?

  • Replying to the warning texts you get from Textfree
  • Receiving texts or calls from your friends
  • Sending picture messages

 

Why do we expire numbers?

Our system automatically recycles phone numbers to new users after an extended period of inactivity. If you have minutes attached to your number, they'll disappear too.

We DO warn you via email when this is about to happen, so you won't be surprised. This is why it's important to verify your email address with our system! Make sure that you check to make sure our emails aren't getting stuck in your spam filters too!

 

If you have more questions, or need help with something, click here to submit a request for help.

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