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Allow Textfree access to your microphone!

Are your friends telling you they can't hear you, but you can hear them? Check and make sure you've allowed Textfree access to your microphone! We've provided steps below to help.

1. Go to your device settings, by tapping on the settings icon164481.png

2. Scroll down until you see Privacy

SettingsPrivacy_copy.png

3. Within your privacy settings, scroll until you see Microphone

Privacy_copy.png

4. You'll now see a list of apps which have previously asked for your permission to access the microphone

5. Make sure Textfree is turned on. It will be green if you have allowed access

 

If you are still having trouble with call quality, submit a support request here and we can help with some additional troubleshooting!

Have more questions? Submit a request
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