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Not receiving local phone numbers?

When choosing a local phone number, you should first make sure you have location services enabled for Textfree. Otherwise, you will be presented with a list of numbers at random. 

To turn on Location Services for Textfree:

Access your device Settings, then scroll to find Privacy

Tap on Location Services for a full list of your applications that have requested your location

Scroll to find Textfree

After accessing Textfree, make sure you have "While Using the App" selected. This means the app will have access to your location only while using. 

Now, when you access the app to choose a phone number, you'll be presented with area codes available nearest to you. 

 

To change your phone number, send a request to our Support team support@pinger.com with your username, phone number, and let us know you'd like to change your number. We can help from there!

Have more questions? Submit a request
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