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Experiencing a Crash on iOS?

After updating to iOS 9, have you been experiencing crashing on Textfree?

Here are some things to try:

RESET DEVICE SETTINGS

What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy.

Go to device Settings, then tap on General

From there, scroll down to find Reset

You'll then be taken to a page with some different Reset options - choose "Reset All Settings"

FORGET YOUR WIFI NETWORK AND RECONNECT

It appears that the app is timing out while trying to connect to WiFi. 

Device Settings>>Tap on WiFi>>Tap "i" next to your connected network>>Tap Forget This Network button>>reconnect to your WiFi network

 

For additional tips for handling WiFi problems after updating to iOS 9

CLICK HERE

 

Keep in mind: login to your account through our web based service Textfree Web to send and receive messages! www.pinger.com/tfw

If you still experience crashing after this, send us a message to support@pinger.com with "iOS 9 Crashing" in the subject line. Thanks!

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