There are two important reasons to make sure your date and time are correctly set on your Android device:
If you're finding that you aren't receiving notifications for calls or messages, it could be because your date and time are inconsistent with what we're capturing.
A less serious, but still inconvenient outcome of an incorrect date and time is the inconsistency between the date and time within Pinger, and on your device.
To reset your date/time:
- Go to your 'Device Settings'
- Tap 'Date and Time Settings'
- Tap on 'Automatic' to deactivate the automatic date and time updates
- Choose 'Set a New Date'
- Select the Day/Month/Year to reset
If the changes don't reflect right away, try deleting the Pinger app, restarting your device, then reinstalling.
Questions? Submit a request.