Why does my video include a "High Resolution version" link?

When videos are sent from Pinger, they are compressed thus creating a low-quality video. Because of this, we send a video link (from our cloud provider, Amazon Web Services) for better video quality. 

Note: These links are unique and cannot be located by a search engine query (i.e. Google). Only people with the exact links can access these videos (i.e. you and the recipient or anyone that you or the recipient share the link with).

If you wish to remove the link from your recipient(s), you can do so by deleting the video in Pinger. Once deleted, the link will no longer be viewable and the recipient will receive an "Access Denied" error message. 

To delete the link: Tap and hold the video in the Pinger conversation, then tap 'Delete' 

If you have further questions or concerns, please submit a request.