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Retrieving conversation or message history

Once your messages are no longer in your inbox, you cannot get them back. 

Since we do not hold messages on our servers for longer than 72 hours, there is no way to access old messages. If you have messages in your inbox that are older than 72 hours, it is because they are being stored on your device.

There are two reasons to explain why your messages are no longer in your inbox:

1. You manually deleted them while logged into your account

2. You've recently logged out and all your messages past the 72 hour time frame are no longer accessible

We apologize for any inconvenience this may cause! Feel free to let us know if you have follow up questions about this by sending a message to support@pinger.com!

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