Managing your Pinger Plus Subscription

Below you will find everything you need to know about how your subscription is billed and how you can manage your subscription.

How subscriptions work

How to check your cost, renewal date, and receipts

How do I change my payment method?

How do I cancel my subscription?

Do you offer other ways to pay?

How do I move my subscription to a new app store account?

How subscriptions work

When you purchase a subscription through our app, the transaction is handled directly by the Apple App Store.

• Billing: Charges are applied to the payment method linked to your Apple ID.

• Management: Because we do not store your credit card details on our servers, you can view your subscription details, update payment information, and see your full purchase history directly within your device settings.

How to check your cost, renewal date, and receipts

Need to know when your next payment is due or how much you’re being charged? You can find this information in just a few taps:

1. Open the Settings app on your iPhone or iPad.

2. Tap your Name at the top.

3. Tap Subscriptions.

4. Select our app to view the price and the upcoming renewal date.

Note: Apple also sends an itemized receipt to your registered email address after every successful charge.

Tip: Having trouble locating your subscription? If you have more than one Apple account, you might have been signed in with a different account than when you bought the subscription. Sign in with the other Apple ID and check your purchase history again.

How do I change my payment method?

By default, the same payment method you used to purchase the subscription will be charged for renewals. If you need to update your card on file or add a new payment method, you must do so through your device settings.

For step-by-step instructions on updating your billing info, please refer to our detailed guide: How do I change my payment method?

How do I cancel my subscription?

If you no longer wish to continue your subscription, you must cancel it through the App Store. Please note that uninstalling the app does not automatically stop your subscription. 

To avoid being charged for the next cycle, ensure you cancel at least 24 hours before your renewal date. For a full walkthrough on how to unsubscribe from your specific device, see: How do I cancel my subscription?

Do you offer other ways to pay (like PayPal or Direct Credit Card)? 

Currently, we only support subscriptions through the Apple App Store. We do not offer alternative billing methods or direct invoicing at this time. However, Apple support a number of different payment methods - see the link below for more details.

Apple: Payment methods that you can use with your Apple Account

How do I move my subscription to a new app store account?

If you are switching to a different Apple ID, your subscription will not transfer automatically. To ensure your billing is moved correctly to your new account: Switching your subscription to a new app store account

Questions? Submit a request.