How to delete messages and conversations

If you wish to remove old messages and/or conversation, please view the information below for step-by-step instructions. 

Important: You will be unable to recover any messaging data once deleted from the app.

--Tab Names--

• Android
• iOS

--Tab 1 Start--

To delete messages and/or conversations:

A conversation from the inbox:

1. Swipe left on the conversation you wish to delete
2. Tap 'Delete'

A message(s) from within a conversation: 

1. Tap on the conversation that you wish to delete the message from
2. Tap & hold the message you wish to delete
3. Tap 'Delete'

--Tab 1 End--

--Tab 2 Start--

To delete messages and/or conversations:

A conversation from the inbox:

1. Swipe left on the conversation you wish to delete
2. Tap 'Delete'

A message(s) from within a conversation: 

1. Tap on the conversation that you wish to delete the message from
2. Tap & hold the message you wish to delete
3. Tap 'Delete'

Please Note: If you wish to delete all messages, you may do so by tapping 'Delete All' from the pop-up

--Tab 2 End--

Questions? Submit a request.