Why is TextFree Web not working on Google Chrome?

Are you having trouble accessing TextFree Web on Google Chrome? If so, please review the information below in order to troubleshoot the issue. 

Issue symptoms

• Cannot log in to your account
• Nothing happens when you click a button
• Not receiving messages 

Conditions

• Your browser is Chrome
• Your Google Chrome extensions are enabled

Cause and resolution

Unfortunately, TextFree Web can run into some issues with Google Chrome's extensions. 

If you have Google Chrome extensions turned on, and you're experiencing any of the problems below, then one of these extensions may be getting in the way of TextFree Web working properly. 

In an attempt to fix the issue: 

1. Disable all of your extensions
2. Try to use TextFree Web again

If you are not experiencing these problems anymore, you now know where the problem is stemming from. You can start enabling extensions again one-by-one until you find out which extension was the problem.

Questions? Submit a request.