Service Status Page

Link to Service Status Page: https://status.sideline.com/

Are you having difficulty with one or more of the following while using Pinger?

• Calling 
  • Can't place and/or receive phone calls.
• Texting
  • Trouble sending messages or recipients aren't receiving your messages.
• App Store Purchases 
  • Unable to complete a purchase or receive an error when trying to subscribe.
• Web Clients
  • For performance or login issues with TextFree Web.

If you're having performance issues with Pinger, then there's a chance that you are experiencing a recent disruption to one of Pinger's core services. 

We encourage you to visit the Service Status Page at any time to check the status of calling, texting, and app store purchases. 

Tip: Check the status page from the Pinger app:

1. Pinger Settings.
2. Tap Support.
3. Tap System Status.

Green = Normal (Service is working as expected)

Yellow = Service Disruption (Service is not working as expected) 

If you are still having trouble with Pinger and all services appear normal on the Service Status Page, please get in touch with us by submitting a request.