TextFree Web - FAQs & How-to's

Note: In order to gain access to TextFree Web, you will need to first sign up for TextFree mobile. From there, you can use your login info to log into Web. Web accounts cannot be created at this time. 

This article will provide you with the commonly asked questions about TextFree Web along with tips on how to use TextFree Web to its fullest.

Please view the table of contents below for further information on the topic you wish to learn more about. 

1. How it works
2. Sending a text
3. Managing your account
4. Managing your inbox

How it works

TextFree Web allows you to send and receive texts, pictures, & video messages from a desktop or laptop for free. You can send texts to other TextFree users or to regular mobile numbers.

Please Note:

• Voice calls are not supported on TextFree Web.
• If you click "Keep me logged in" on TextFree Web, your account will stay active for 7 days (meaning you will not have to re-enter the password in that time).
• Contacts from mobile do not automatically sync to TextFree Web (unless you have Google Contacts sync enabled in Web)

Sending a text

After creating your account, you will see the message composer on the screen. To send your first text:

1. Click on 'Name or Number'
2. Type the number that you want to send a text to
3. Without clicking out of the number field, hit the 'Enter' or 'Return' key
4. Click on the 'Text Message' box and type your message
5. To send your message, hit the Enter/Return key again or click on the purple send arrow

Once you have sent a message, the conversation will appear at the lefthand of the screen. To send a new text to someone else, just click on the button in the top right corner.

Managing your account

To access your account Settings, click on your TextFree number in the top right corner of the screen, then select Settings.

Adding your name

Adding a first or last name to your account is optional. Note: your name is only visible to other TextFree users in certain circumstances. For more information, see Can anyone see my name?

Change/verify your email address 

1. Click on your current email address
2. Enter your new email and send a verification
3. If you did not receive the verification, click on resend the verification email, and make sure to check your spam folder. 

Change your password in Settings

1. In the 'Update Password' section, type in your current password first
2. Type the new password you want to change this to below
3. Type your new password again to confirm 

Managing your inbox

To make changes to a conversation in your inbox, click on the three dots to the right of the contact's number. The options available are:

• Rename: replace the contact's number with a name.
• Delete: delete the entire conversation permanently.
• Block number: block the number from calling or texting. Note: the block can be removed by following the same steps again.
• Set Text Tone: set a different text tone for each contact, so that you know who's messaging you right away.

Questions? Submit a request.